Pausing Opportunity Emails

You may be aware that TeamKinetic automatically sends notification emails to effected volunteers when: A Session Date or Time is changed A volunteer is removed from an opportunity or session For some large events you may need to change a number of session times, this can be a problem as you don’t want volunteers to receive hundreds […]

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Share Your Opportunity With Do-it

You can now share your opportunity with a number of 3rd sector websites including Do-it, to do this follow the steps below: Go to CREATE OPPORTUNITY When creating the opportunity make sure you select YES to Share opportunity to the partners below ? Once you have finished creating the opportunity it will get shared with the Do-it volunteer […]

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Adding An Opportunity Survey

Attaching A Survey To An Opportunity If you would like further feedback on a volunteers experience you can create a survey using a 3rd party system, and link that survey to your opportunity within TeamKinetic. To do this you need to: Create Opportunity Within the POST OPPORTUNITY OPTIONS section, change the ADD POST OPPORTUNITY SURVEY LINK to YES Type in the web […]

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Tracking Who Has Completed A Questionnaire

Some Surveys allow you to track who has completed it. It does this by creating slightly different web addresses for each questionnaire (although the questions are the same). To set this up you will need to create a name in your Survey Software for this unique parameter (Survey Monkey calls this parameter a ‘Custom Variable’). […]

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Searching For An Opportunity

To view current opportunities and access more details follow the steps below: 1.   Go to MANAGE OPPORTUNITIES > YOUR OPPORTUNITIES 2.   You will now be presented with a list of all current opportunities. 3. Type part of the name of your opportunity into the search bar and click SEARCH button. Note: If you click on the TOGGLE ADVANCED […]

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Removing Volunteers from an Opportunity

To view or remove a volunteer from an opportunity you need follow the steps below: 1.   Go to the MANAGE OPPORTUNITIES > YOUR OPPORTUNITIES screen. 2.   Click on the OPPORTUNITY DETAILS button 3.   Click on VOLUNTEERS from the sub-menu. 4.   You will see a list of all the volunteers, click on the red REMOVE icon next to the volunteer […]

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Removing a volunteer from a session

To view or remove a volunteer from a session you need to follow the steps below: 1.   Go to the MANAGE OPPORTUNITIES > YOUR OPPORTUNITIES screen. 2.   Click on the OPPORTUNITY DETAILS button 3.   Click on SESSIONS from the sub-menu. 4.   You will see a list of all the sessions, you can expand each session to see […]

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How To Describe My Opportunity

You should always aim to promote the positive aspects of the opportunity to make it attractive to a volunteer. At the same time it is very important to include all relevant information and to ensure that it is up to date and accurate, locations and equipment or clothing requirements for instance. Only limit the eligible […]

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Editing An Existing Opportunity

You may need to edit opportunities if the opportunity details are incorrect or have changed.  Be aware that volunteers may have applied for an opportunity based on the original opportunity details, so changing the opportunity significantly may require you to contact the volunteers concerned to see if they still want to attend the opportunity. To […]

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Closing an opportunity

Close Opportunity The opportunity will no longer appear when volunteers search for opportunities preventing any further sign-ups. Sessions with existing committed volunteers will still go ahead and these volunteers will not be removed from future sessions. This function is usually used when the provider already has enough volunteers on the opportunity or they want to […]

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